• This service proceeds with international shipping by requesting a delivery agent after purchasing personal items or desired products directly.
• When a customer sends a product to the Hanguk Mall distribution center, he/she immediately fills out an application for the delivery agency, and when the product sent to the distribution center is received, the international shipping fee is set and informed to the customer after checking the product and basic inspection. Delivery will proceed after reviewing the details on My Page and completing the payment.

Shipping agent application form guide

Delivery requests must be filled out immediately after ordering.
If you do not fill out the delivery application form or if you fill out the delivery application form after the product arrives (Delivered), you will not be able to receive normal service due to the following problems.

- There is a lot of delay in business processing and delivery processing.

- Items without an application form cannot be identified and are classified as accident cases.

- After the product arrives, enter the tracking number if you have written it.

- If you purchase multiple products when filling out the shipping application form, you must fill out the form only once and apply for additional products when requesting shipping.

Korea Logistics Center

hangukmall, 401-ho, 13 Gomdallae-ro 20-gil, Gangseo-gu, Seoul, 07776

Basic inspection (free service $)

Free product basic inspection service when goods are received at the distribution center

Photo Request Service $1

1-2 full photos of the arrived product Service charge

Bundled delivery/sharing delivery $2

Additional charge for repacking in case of bundle or portion per application

Repack/Supplement of packaging $2

Box cost to prevent damage during shipping when items with risk of damage, polybag packaging, or arrival in poor packaging condition

Storage service (actual cost per period separately billed $)

Storage service Free of charge for up to 15 days 1$ per additional three days However, items that exceed 45 days after being stored in the center are difficult to manage, so they are discarded without notice and a disposal fee (actual expense) may occur.

Insurance application (actual expenses separately billed $)Expensive products, damaged items, and items restricted from delivery (electronic products, furniture, bicycles, motorcycles, musical instruments, iron, and glass products (including glass), deteriorating and perishable items, etc.)

Customs clearance fee (basic $15 + additional charges in case of additional actual expenses)

If the general customs clearance fee or duty-free amount is exceeded, additional actual expenses may occur separately depending on the country in addition to the basic $15.